Ready-to-hang
canvas
When are you open?
Our manufacturing facility and office business hours are Monday-Friday 8:00 AM to 5:00 PM CST. Canvases can be purchased online through artcanvas.com 24/7
What forms of payment do you accept?
We accept all major credit/debit cards (Visa, Mastercard, Discover, American Express) and PayPal.
Are the dimensions listed on the product pages in inches or centimeters?
All our dimensions and sizes are listed in inches.
How can I track my order?
Your order tracking number will be emailed to you within 24-48 hours once your order is marked as shipped in your fulfillment system.
Do I need an account to place an order?
You can create an account or make purchases on ARTCANVAS.com as a guest. Creating a free account on our site does provide with great additional features like order lookup and history, saving artworks you like to favorites and other site options only available after a user account is created.
How easy is it to hang the canvas?
Installation is fast and easy! All of our canvases come with an Installation + Care Guide to help you install your new art. All the necessary hanging hardware is included with each canvas purchase.
Can I change my order after I place it?
You sure can. If you need to alter or cancel an order that has not yet shipped, please call us at 1 (800) 406-2310 and a representative will be happy to help.
How fast will my order be processed?
We work fast and hard as soon as your order is placed to get your artwork out the door and in your hands. ARTCANVAS typically ships the orders from our factory within 1-2 business days. Orders are shipped via FedEx, UPS and USPS and will arrive at your door within 3-7 business days depending on your shipping address.
How safe is your packaging?
Our canvases are expertly packaged into sturdy boxes with foam protective corners to prevent your art from being damaged during the shipping and handling stage. If you have any issues with the shipment please call us toll free at 1 (800) 406-2310
Is my order and shipment insured?
Yes, we offer FREE insurance to all our customers on all canvas orders they place with us. If your package is lost, stolen or damaged we will provide you a refund or replacement free of charge. Your 100% satisfaction is our number one priority.
How can I get additional help?
For any other questions please email our helpful staff at support@artcanvas.com or call us toll free at 1 (800) 406-2310
How fast will my order be processed?
We work fast and hard as soon as your order is placed to get your artwork out the door an in your hands. ARTCANVAS typically ships the orders from our factory within 1-2 business days. Orders are shipped via FedEx, UPS and USPS and will arrive at your door within 3-7 business days depending on your shipping address.
How can I track my order?
Your order tracking number will be emailed to you within 24-48 hours once your order is marked as shipped in your fulfillment system.
How safe is your packaging?
Our canvases and expertly packaged into sturdy boxes with foam protective corners to prevent your art from being damaged during the shipping and handling stage. If you have any issues with the shipment please call us toll free at 1 (800) 406-2310
Is my order and shipment insured?
Yes, we offer FREE insurance to all our customers on all canvas order they place with us. If your package is lost, stolen or damaged we will provide you a refund or replacement free of charge. Your 100% satisfaction is our number one priority.
How can I get additional help?
For any other questions please email our helpful staff at support@artcanvas.com or call us toll free at 1 (800) 406-2310
ARTCANVAS Inc. Lifetime Warranty
ARTCANVAS warrants its goods to be free from defects in material and/or workmanship. We stand behind our product and provide a lifetime warranty on all of the handcrafted canvases produced at our facility.
Should you have any questions relating to the Warranty of any ARTCANVAS product or require any technical support please email our helpful staff at support@artcanvas.com or call us toll free at 1 (800) 406-2310 and we will be happy to assist you.
More than anything, we want you to be happy with your purchase. If you aren't satisfied, you can switch out your artwork for a different design or return it to us within 30 days of purchase. If your return is eligible for free return shipping we will provide you with a free shipping label to send the art back to us. Please refer to our Returns & Exchanges policy for further details.
Order Changes & Cancellation
Can I change or cancel my order after I place it?
We work fast and hard as soon as you place your order. If you need to alter or cancel an order that has not yet shipped, please call us ASAP at 1 (800) 406-2310 and a representative will be happy to help.
Can I change or cancel my order if it has been shipped or delivered?
If your order has already shipped, we cannot alter or cancel it. Visit our Returns & Exchanges page for further information.
How can I get additional help?
For any other questions please email our helpful staff at support@artcanvas.com or call us toll free at 1 (800) 406-2310
Installation
+ care guide
Hanging kit
(easy install)
Foam corners
(safe travel)








